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LETTER TO BRITISH COMMUNITY CHANGES TO BRITISH PASSPORT SERVICES IN THAILAND

Her Majesty’s Passport Office is making important changes to the way it delivers British passports overseas. The goal is to ensure that all British nationals living overseas receive a consistent, trusted, secure and efficient service whilst keeping the costs as low as possible. In order to do that, on 10 December 2013, responsibility for handling passport applications in Thailand passed from the Foreign and Commonwealth Office to Her Majesty’s Passport Office.

british passportFollowing on from this, from 26 March 2014, British nationals in Thailand will submit passport applications, in person by appointment only, to the UK Visa Application Centre.  All the information needed to complete the passport application process, including address and contact details for the UK Visa Application Centre, will be available on GOV.UK at https://www.gov.uk/overseas-passports

I know that this change will seem inconvenient, but the new measures being put in place support the wider public protection, helping to ensure that the risks of fraud and identity theft are minimised for those living and working overseas.

If you need to travel urgently but your passport is not available, you should still contact the nearest Consular Assistance team at the British Embassy Bangkok +66 2 305 8333 email: consularenquiriesbangkok@fco.gov.uk In certain circumstances Consular staff may be able to issue an Emergency Travel Document but this is not a substitute for a full UK passport. So the best course of action is to apply as early as possible, and to make sure that you follow the new guidelines.

Please note that our Consular staff will not be able to take calls about individual passport applications and they cannot countersign passport applications.  If you cannot find the information needed on GOV.UK you should contact the Passport Adviceline on +44 300 222 0000 (operates from 8am-8pm UK time) or e-mail:  overseasNewportCCC@hmpo.gsi.gov.uk.

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