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The Phuket Post Office headquarters in Phuket Town today (December 15) launched a ‘Drive Thru Post’ service in a ceremony chaired by Governor, Nisit Jansomwong chaired the opening of the new service of Phuket post.
“I am very glad to see this development step for Phuket’s postal service,” said the Governor.
But he also noted that the Post Office has a way to go before reaching a world-class standard.
“Apart from providing a convenient service, the service must also create trust among users that their mail will be sent safely to the recipients, and not get lost or damaged. It is one of the biggest problems that the department has to improve immediately,” he said.
Nattapong Satirak, Asst Vice President of Region Postal Bureau (Region 8) explained the process and conditions of the Drive Thru Post.
“It will be very fast and convenient for senders. People do not have to get off their cars but can stop at the post booth to drop off their mail.”
“All mails (except international mail) is welcomed. That includes normal letters, registered letters, domestic EMS letters and domestic parcels. People can also do Pay at Post transactions [for paying utility bills] at the booth, all without getting out of their cars.”
For normal mail the booth will accept a maximum of five pieces while EMS will be limited to three pieces. The service is available from 7:30am to 3pm, Monday to Friday.
Mr Nattapong expressed his confidence about the safety of the post office’s services.
“We have been operating for 130 years and I believe that we have been building trust among Thai people. Also, we have a policy to increase security measure and monitoring during the logistics process,” he added.
“A new building will also open at the post office building in Thalang on December 22 to improve service, and we already have mobile service cars in Phuket Town receiving letters and parcels on Narisorn Rd from 9am to midday and in front of Phuket Villa 3 from 1pm to 4pm,” he said.