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Several thousands of sky train service commuters were stranded at stations on the Sukhumvit Line waiting desperately for over an hour for trains to arrive.
No announcement was made by the Bangkok Mass Transit System (BTS) to inform commuters who started to arrive more and more of what happened or why the train was late, thus causing most stations on the Sukhumvit Line jam-packed.
What they only saw was that the security guards at most stations tried to tell commuters that the platforms were congested while unable to tell what happened.
Many commuters posted on JS 100 Radio and FM 91 Twitter complaining about the incident which was not explained, and posted pictures of the jampacked stations.
Not even a word was heard about what happened to the train service so that those who were on the way to the stations could change minds and resort to other transport mode instead, one desperate commuter said.
FM 91 Radio later said on its Facebook page that there was a system failure at the BTS’s Morchit depot, thus making it unable to launch trains out from the depot since 6 am.
By 8 am it said the service on Sukhumvit Line was back to normal with the first train arriving at Morchit was crowded with commuters.