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Vice Governor Chamroen Tipayapongtada has taken the step of sending undercover police officers posing as tourists out to hire taxis in a sting operation to tackle the issue of taxi drivers not using their meters in Phuket.
The move came about after the Phuket Gazette newspaper forwarded a letter to the vive governor on February the 14th from an Australian expat who explained that despite is request, a metered taxi driver, assigned to him at the airport on February the 9th, refused to turn on his meter.
“If they cannot accept that metered taxis have to use their meters, they should not be in the job. The driver in the complaint got a first warning. If he gets another, he will be banned from servicing the airport.”
V/Gov Chamroen asked passengers not to accept fixed prices from metered taxi drivers.
“This just perpetuates their bad habits,” he said.
“If they insist on charging a fixed price, I recommend taking a green plate [non-metered] taxi instead.”
People who do travel in a metered taxi at a fixed price are urged to present a copy of the fee voucher to the Organized Crime Center in Phuket Town or at Phuket International Airport.
“Even though the Department of Special Investigations [DSI] is not currently in Phuket, I’m still on top of this problem. It’s an important issue for a province that depends so much on tourism. Please rest assured that every complaint you file will get a result,” V/Gov Chamroen said.