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Thai Airways flight TG484 from Perth to Bangkok on Saturday was cancelled after an airport’s jet bridge accidentally hit the plane’s left engine cowling.
It said after the plane’s doors were closed and it was ready to take off, the jet bridge hit the engine cowling, causing a 60cm trace along the cowling.
The pilot had to comply with safety standards and abort the flight.
THAI said its management at Perth International Airport took immediate action to help stranded passengers to get accommodation at a hotel waiting for the next flight of THAI. Some passengers changed to other airlines, the statement added.
It said the Flight TG484 had 235 passengers and 13 crew. It was scheduled to leave Perth airport at 9.20am local time and to arrive at Suvarnabhumi International Airport at 3.20pm Bangkok time.