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Internet connectivity speed in Thailand and Malaysia seems to have been restored to normal today after about two weeks of patchy service.
The fault was due to problems detected on the Asia-America Gateway (AAG) submarine cable system at a segment near the Philippines linking Thailand and Malaysia to the US and North Asia, Telekom Malaysia Bhd ™ had announced.
While the problem had initially been scheduled to have been fixed earlier, TM had announced on Monday that the completion date had been postponed to today “due to challenging sea conditions and additional repairs required”.
Delay due to sea conditions
TM had earlier said: “Works to restore the AAG cable system involves the concerted efforts of all consortium members, and is expected to begin on Saturday, Jan 31.
“In ideal conditions, the restoration work is expected to be completed on Saturday, Feb 7, subject to sea conditions, the identification of the actual location of the fault and the challenges presented working at great sea depths and pressure.
“During this period, Internet users may experience intermittent slow browsing and high latency while accessing international websites mainly hosted in the US, North Asia and Europe.”
TM had also said it had taken “proactive steps to optimise our network to reduce congestion by diverting traffic to alternative routes, thus, minimising the impact to our users”.