Airline EVENTUALLY agrees to compensate family in young boy’s in-flight scalding incident

A family has finally received the promise of compensation and free air tickets after a young boy was scalded by hot water on a flight from Roi-Et to Don Muang.

It took three days but the airline – that was not named in the Sanook story – agreed the compensation after the father went on Facebook and contacted the Don Muang police. 

Dad Thitiwut was furious after his youngest of three sons named “Phufaa” had his leg scalded.

He has had to miss football training and needs to have his wound seen to at a hospital for two weeks.

He had ordered instant “bamee” noodles and the staff member had poured hot water into the bowl. But when another passenger ordered a bottle of water the staffer dropped that onto the noodles that spilled into the lap of the child. 

A wheelchair was brought on at Don Muang and the child was taken to the airline’s first aid center. But after that the airline did not contact the family as they racked up hospital bills. 

Finally on Sunday – three days after the flight – dad went to the police to make a complaint.

Next day he got an email from the airline to say they would pay the hospital bills. 

And the airline offered them a voucher for free air tickets for the whole family. 

Sanook

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