Airline investigating after excess weight charges “go straight in official’s pocket”

A Singaporean woman passenger leaving Don Mueang believes she may have been robbed after she witnessed an airline official pocket 2,000 baht.

Channel 7 news reported that the woman was with several others at Bangkok’s second main airport on Sunday. Her bag was found to be eight kilos over weight something that she disputed as she had weighed it at the hotel they had come from.

She wanted to put the excess weight in carry-on luggage but this was forbidden and she was charged 2,000 baht for the excess.

This was paid but to the passengers’ surprise it looked like they had been unfairly charged with the money being kept by the staff.

The airline was not named as is customary in Thailand but they apologized for the distress suffered by the passenger and promised an investigation.

The story broke on the Facebook page of “Bernadette Yeo”.

A Channel 7 News presenter said something was clearly amiss in a story the news media said was of international significance.

 

Thai Visa /  Channel 7 News

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