Dissatisfied customer as “Satisfied” the dog dies on last Nok Air pet flight

Following the news that a dog died after being transported in the hold of a Nok Air up country flight the company CEO has said that in future no more pets will be carried by the airline.

“Nong Phor Jai” – a wooly Siberian Husky pup – was found dead on arrival after a flight, reported Sanook.

The owner complained on social media and was given the curtest of answers by the airline that cited its regulations saying they were not responsible for the death or injury of pets during or after the flight.

And there was no chance of any compensation.

But Nok Air CEO Pathee Sarasin responded quickly to the controversy on a personal Facebook page – after the story was shared 13,500 times.

Pathee said that the company were sorry for the passenger’s loss and that the passenger would be appropriately compensated. “And in order that it does not happen again Nok Air will cease carrying pets onboard its flights. Thank you”, the message concluded.

The dog’s owner said that suffocation looked the likely cause of death. Some netizens shrieked in horror at the dog’s demise while others said it was stupid to load a pet in the hold of an aircraft – they would not be able to stand the atmosphere change.

The dog’s owner posted “RIP – Nong Phor Jai”. The dog’s name translates as “Satisfied”.

Sanook

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