Tourists arriving at Phuket International Airport continue to have to wait hours to clear immigration, despite immigration officials saying they have more officers on duty during peak times.
Capt Watchawuth Kitiatsawong, a senior-ranking officer at Phuket Airport Immigration, told The Phuket News this week that enough officers have been moved to Phuket Airport to cope with the heavy peak periods, but that the key problem was that there are not enough computer terminals available to process tourist arrivals.
“If all counters were open, it would help shorten the queues, but some counters still have no computer terminals installed,” he explained.
“We have enough officials to fill all the processing stations once they do open, but at this time we can only do our best to get the lines moving,” he added.
The inbound immigration desks are overloaded when more than one flight lands at the same time, Capt Watchawuth said.
“The queues to clear immigration are normal (sic) most of the time. The queues only get longer than normal if we get large numbers of passengers arriving at the same time from double flights,” he said.
“During this time we have more staff at the available counters to help out to get the line moving as quickly as possible,” he added.
“Normally we get about 300 passengers per flight, and this takes us only half an hour to clear them. The heavy load periods though are from midnight to 4am, when flights come from China and Russia, so we add more staff during this hours,” Capt Watchawuth reiterated.
The current wait to clear immigration during peak periods is about 2½ hours, travellers have consistently reported to The Phuket News.
“First time back in a year. What a ridiculous situation!” reported one visitor from the UK who landed at the airport early last Saturday (Dec 3) to rest in Phuket in recovery after surgery.
Stay updated with Samui Times by following us on Facebook.
Police Squash Major Hat Yai Drug Smuggling Operation
Pattaya Offers 50 Percent Discount To Domestic Tourists
Domestic Airlines Done With Social Distancing
Partial Solar Eclipse Visible Today On Koh Samui
Baby Elephants Electrocuted To Death By Orchard Fence
Russian Busted On Koh Samui For Using Fake Credit Cards
Thailand Is Policing Illegal Border Crossings
Poll Indicates Thais Want New PPRP Party Leader
Thousands Of Thai Workers Approved To Return To Taiwan
Unemployed Teacher Caught With Child Porn
- Regional News8 months ago
Koh Samui. 7-Eleven and Family Mart close overnight.
- Koh Samui News9 months ago
Samui Covid-19 update
- Breaking News8 months ago
Koh Samui’s first Covid-19 case
- Breaking News9 months ago
One dead, two injured after bar shooting in Samui
- Events8 months ago
Koh Samui is going into full lockdown
- Thailand News8 months ago
Bangkok booze ban and postponed holidays
- Regional News8 months ago
National curfew starts today
- Thai Life8 months ago
Thailand’s government officials extend tourist visas